For Overseas Customers

For Overseas Customers

■ International Shipping

1.When you access the website from overseas, the "World Shopping Cart" will be displayed automatically.
2.Add your favorite items to the WorldShopping cart. Click “Add to Cart” of the WorldShopping banner to proceed to buy your favorite items. The cart will only appear for items that can be purchased from your country.
→ Explore WorldShopping Guide for more details.

■ Fee

WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (if any).
→ See WorldShopping Fees for details.

*Total Product Price = (Product Price + Domestic Shipping Fee in Japan)

■ Payment

About Overseas Delivery you can request “WorldShopping” to buy items on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world.
→ Explore How WorldShopping Purchases and Delivers As Your Agent to know more.

■ For International Customers

As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping. We request your understanding of the issue and please confirm all the product details before placing the order.

→ For more details, see: https://www.worldshopping.global/en/help/faq/

Please note that for all international orders placed via proxy shopping services, the sales contract is concluded between our store and the proxy service provider. Therefore, any requests for cancellations, returns, or the exercise of the EU, EEA, or UK right of withdrawal must be processed through the proxy service provider in accordance with their terms of service, and our store cannot accept direct inquiries or requests regarding these matters.

■ About Inquiries

Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.

WorldShopping Contact: English
WorldShopping Contact: Simplified Chinese
WorldShopping Contact: Traditional Chinese
WorldShopping Contact: Korean